Get in Touch with PromiMedia

Have questions about our traffic network, targeting options, or payouts? Send us a message and our managers will contact you shortly.

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Headquarters

No. 298, Ngoc Hoi Street, Hanoi City, Vietnam

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Email Support

contact@promimedia.com

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Hotline Consultation

(+84) 787 179 139 (Available 24/7)

Support FAQ

Quick Help Questions

Before reaching out, check out these quick answers regarding our onboarding process.

How fast will I receive a reply?

Our regional account managers are online 24/7. Typically, you will receive an official email response within 2 to 4 business hours after submitting your form.

Do you offer agency campaign management?

Yes, we provide fully-managed agency services for campaigns with budgets exceeding $5,000/month. This includes dedicated designers, copywriters, and performance optimization managers.

Can I use both Advertiser & Publisher accounts?

Absolutely. However, to maintain clean reporting and secure payouts, you will need to register separate accounts with different email credentials.

What traffic verticals are accepted?

We accept general entertainment, news, tech, finance, utility apps, and niche e-commerce traffic verticals. Low-quality, scraped, or force-redirect traffic will be rejected.